The Civic Assistant reads regulation, case history, and your profile — then answers in plain language, cites every source, and can take action on your behalf with your consent.

74 languages

Including local sign variants and plain-language mode.

Cited answers

Every response links to the exact statute or policy.

Never guesses

Refuses to answer when evidence is insufficient.

Consent-first

Asks before it submits anything on your behalf.

Read the AI principles charter

assistant.session.log

● reasoning

> user: what happens if I miss my parking fine deadline?

# reading municipal code §12.04–§12.09

# reading your profile → no prior infractions

> assistant: If you miss the 21-day deadline:

• 20% late fee added (§12.07)

• 30 days before collections (§12.09)

• Your case qualifies for a first-offender waiver.

> assistant: Would you like me to file the waiver?

Yes, file waiver → Show me the form

Resident flow

Four steps. No paperwork.

We rebuilt the end-to-end experience around one principle: residents should never do what a system can do for them.

STEP 01

Verify once

One identity check with your government ID. Valid across every service, forever.

STEP 02

Ask or click

Use the Civic Assistant in plain language, or browse the catalogue. Both paths lead to the same place.

STEP 03

Auto-filled

Every form pre-populated from verified records. You review — the system never guesses about you.

STEP 04

Tracked end-to-end

See every handoff, review every decision, appeal with one tap. No phone trees.

Radical transparency

Open by default. Private by design.

Every public decision is logged, auditable, and appealable. Every resident decision stays yours, encrypted and portable.

Open the dashboard

Every dataset, open

2,847 live datasets. API-first, versioned, diff-able.

opendata.new-institution.gov

Public decision log

Every rule change and AI-assisted decision, appealable within 30 days.

decisions.new-institution.gov

Where the money goes

Every line item of your tax contribution, to the cent, in real time.

budget.new-institution.gov

Model audits

Third-party bias audits of every AI model, published quarterly.

audits.new-institution.gov

客户评价

做过GEO的客户都怎么说？

“I renewed my business license on the bus. No paper, no phone calls, no waiting at a counter. It took ninety seconds.”

Amara Okafor Small business owner

“The assistant explained a zoning rule I’d been fighting for two years in a single paragraph — with the statute cited. I finally understood what I was signing.”

David Chen Homeowner

“I can see where every dollar of my property tax went last year. Every line. That alone changed how I feel about paying it.”

Priya Sundaram Resident, Ward 7

你可能想知道

常见问题

关于AI GEO 优化的常见问题解答

01 什么是GEO（生成式引擎优化）？

GEO（Generative Engine Optimization）是 AI 时代新型的营销优化策略，基于 LLM 大语言模型的信息认知 — 答案输出的技术原理，通过优化更易被 AI 理解引用的内容结构与质量，提升品牌与服务在豆包、DeepSeek、千问、腾讯元宝、文心一言等 AI 平台中的回答结果中优先引用、推荐，从而获得更高可见性。

02 What happens to my data?

Your data is end-to-end encrypted and portable. You can export, delete, or transfer it at any time. We never sell data, and every internal access is logged in an audit trail you can read.

03 I don’t speak the national language well — can I still use this?

Yes. The Civic Assistant works in 74 languages including plain-language mode. All legal documents are available in your language of choice.

04 What if a service fails?

Every request has a guaranteed human escalation path within one business day. If we miss a service-level commitment, you get automatic fee credits — no form required.

05 How is this funded?

Through the existing public services budget. Transition savings are documented in the public dashboard. Core services remain free to all residents.

Rolling out nationwide in 2026

开启GEO优化之旅

让品牌在AI时代被正确认知，获得更多推荐机会！

立即咨询 Read the charter

让品牌在AI回答中
优先被推荐

用户搜索新变革，流量生态重构